lq77 Privacy Policy

lq77 collects personal data that is necessary to operate the platform, verify player identities, process transactions, and comply with applicable legal obligations. We collect data in three ways: directly from you when you register or use the platform, automatically when you browse or play, and from trusted third-party payment service providers.

The table below summarises the main categories of personal data lq77 collects, how we obtain it, and the primary reason for collecting it:

lq77 uses the personal data we collect solely for the following legitimate purposes. We do not use your data for any purpose not listed here without first seeking your consent:

• To create and manage your lq77 player account, verify your identity (including age verification to enforce our 21+ policy), and authenticate your logins.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and local bank transfer, and to maintain an accurate transaction record for each account.
• To deliver customer support, respond to your queries, and investigate any disputes or complaints you raise regarding your account or game results.
• To monitor for suspicious activity, prevent fraud, detect and block multiple accounts, and ensure responsible gaming compliance including enforcement of deposit limits and self-exclusion requests.
• To send you platform updates, security notifications, and — where you have opted in — promotional communications about bonuses and offers relevant to Bangladesh players. You may opt out of marketing messages at any time by contacting support.

lq77 processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform our contract with you — operating your account, accepting wagers, and processing payments.
• Legal obligation: processing required to comply with applicable law, including age verification (21+ enforcement), anti-money-laundering requirements, and record-keeping obligations.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and improving our services — where these interests do not override your rights.
• Consent: where we send you optional marketing communications or process data beyond the above purposes, we will seek your explicit consent and you may withdraw it at any time.
• Vital interests: in exceptional circumstances where processing is necessary to protect the vital interests of a person (e.g. safeguarding in responsible gaming contexts).

lq77 does not sell, rent, or trade your personal data. We share your data only in the following limited and specific circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, and partner banks receive the minimum financial data necessary to process your transactions. These providers are bound by their own data protection obligations and do not use your data for any other purpose.
• Game technology providers: studios such as Pragmatic Play, Evolution Gaming, Microgaming, PG Soft, Spribe, and Ezugi receive only the technical session data required to deliver their games. No financial or identity data is shared with game studios.
• Identity verification services: where KYC verification is required, we may share identity documents with regulated third-party identity verification providers. These providers operate under strict confidentiality agreements with lq77.
• Legal and regulatory authorities: lq77 may disclose personal data to law enforcement agencies, courts, or regulatory bodies when required to do so by applicable law, court order, or in good-faith belief that such disclosure is necessary to protect the rights or safety of any person.

In all cases of data sharing, lq77 applies the principle of data minimisation — meaning we share only the specific data fields that the recipient requires to fulfil their function, and nothing more. We require all third-party data processors to maintain appropriate technical and organisational security measures over any data shared with them.

lq77 uses cookies and similar technologies (local storage, session tokens) to operate the platform and improve your experience. We use the following categories of cookies:

• Essential cookies: required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. You cannot opt out of essential cookies without disabling the platform entirely.
• Functional cookies: remember your preferences such as language settings and responsible gaming limits, so you do not have to re-enter them each session.
• Analytics cookies: help us understand how players navigate lq77, which pages are visited most, and where technical errors occur. This data is aggregated and does not identify you personally. You may opt out of analytics cookies by contacting support.

lq77 implements a layered security architecture to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. Our technical and organisational measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or app and the lq77 servers, ensuring no data is readable in transit.
• Encrypted storage of sensitive fields including financial data, national ID references, and authentication credentials. lq77 never stores bKash PINs, Nagad PINs, or mobile banking passwords in any form.
• Access control policies that restrict employee access to personal data on a strict need-to-know basis. All lq77 staff who handle player data are subject to confidentiality obligations and regular security training.
• Intrusion detection systems and continuous security monitoring. In the event of a data breach that poses a risk to your rights, lq77 will notify affected players and relevant authorities within the timeframe required by applicable law.

lq77 retains your personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account data (identity, contact): retained for the duration of your active account plus 5 years after account closure, to meet standard financial record-keeping and anti-money-laundering obligations.
• Transaction records: retained for 7 years from the date of the transaction, in accordance with financial record-keeping requirements.
• Support and dispute records: retained for 3 years from the date the query or dispute was closed.
• Technical logs (IP addresses, session data): retained for 12 months from the date of collection, after which they are deleted or irreversibly anonymised.
• Marketing preferences: if you have opted in to marketing, your preference record is retained until you opt out. Upon opt-out, your marketing data is deleted within 30 days.

You have the following rights in relation to the personal data lq77 holds about you. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request:

• Right of access: you may request a copy of all personal data we hold about you, including the categories of data, how it is used, and with whom it has been shared.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct or complete it.
• Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to restrict processing: you may ask us to pause processing of your data while a rectification or erasure request is being investigated.
• Right to object: you may object to processing carried out on the basis of legitimate interests, including direct marketing. If you object to direct marketing, we will cease processing immediately.

To exercise any of the above rights, or to raise a concern about how lq77 handles your personal data, please contact our support team. We take all data rights requests seriously and will investigate and respond in good faith.

lq77 strictly prohibits access to the platform by anyone under the age of 21. We do not knowingly collect personal data from persons under 21 years of age. If lq77 becomes aware that personal data of a minor has been collected, that data will be deleted immediately and the associated account will be permanently closed.

• Parents or guardians who believe that a minor has registered on lq77 without their consent should contact us immediately at [email protected]. We treat all such reports as urgent and will act within 24 hours of notification.
• We may use device fingerprinting and behavioural signals in addition to documentary verification to detect underage access attempts. These responsible gaming safeguards are a core part of our platform security.
• lq77 supports the use of parental control software for households where minors have access to shared devices. We recommend that parents in Bangladesh use available parental control tools to prevent underage access to online gambling platforms.

lq77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make a material change, we will notify registered players by posting a notice on the platform and, where practicable, by sending a notification to your registered contact details. The date at the top of this policy indicates when it was most recently revised.

Your continued use of lq77 following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated policy, you must stop using the platform and may request account closure.

For any privacy-related queries, data rights requests, or concerns about how lq77 processes your personal information, please contact our dedicated support team. We are available 24 hours a day, 7 days a week, and will respond to all data-related enquiries within 2 business hours during Bangladesh Standard Time (BST, UTC+6).

• Email our support team to submit a data access, rectification, or erasure request.
• Use the live chat feature on the platform for real-time support on privacy questions or account data concerns.
• For urgent data breach concerns or suspected unauthorised access to your account, please contact us immediately and we will escalate your case to our security team within 1 hour.

This Privacy Policy is written in English. In the event of any inconsistency between the English version and any translated version, the English version at https://lq77.vip/privacy-policy shall prevail and be the authoritative text.

This Privacy Policy should be read alongside the lq77 Terms & Conditions, which together govern your relationship with the lq77 platform. If you have any questions about either document, please contact us at [email protected].